For UK letting agencies

No repair goes quiet.

Every repair always has a next step, so nobody is ignored, caught out or surprised.

Every repair case read, decided and drafted. Your team approves. Nothing sends without you.

Nothing is sent or spent without a human until trust is earned. RepairDraft drafts and recommends. A person approves. In this prototype, approving records the decision; no message is sent and no money is spent.

Who it is for

The property manager

08:00, forty unread repair emails and a contractor who has gone silent.

Walks in to every case already read, with a decided next step and the replies drafted.

The landlord abroad

Finds out about a £900 boiler bill after the work is done.

Gets one clear question with the price, drafted for approval before any work is agreed.

The tenant

A small child, mould spreading behind the cot, and a third email with no reply.

Damp and mould are flagged as urgent, and a reply saying what happens next is drafted straight away.

How it works

  1. A repair comes inBy email, text or a note from a phone call. Tenants report the way they already do.
  2. RepairDraft reads the whole case and decidesOne next step, with the reason, checked against a safety rulebook.
    Do itAskEscalateWait
  3. It drafts every message. You approve.Replies to the tenant, landlord and contractor are ready to check. Landlords can approve from a Telegram bot (in testing).
  4. Every action leaves a receiptAnyone can open a case and see what was decided and why.
The RepairDraft Needs you screen. One repair case is waiting: a kitchen cupboard door has been fixed and the tenant has confirmed it. The panel asks 'Send the replies to the landlord and the contractor?' with Approve, Edit and Take over buttons, the reason for the decision, and a drafted email to the landlord marked Not sent.
The Needs you screen from the working build, on a synthetic case: a fixed cupboard door, an unapproved invoice of 86.40, and a drafted email asking the landlord to confirm it. Drafts stay marked Not sent; this build does not send them. Open the full-size screenshot

Where it is today

RepairDraft was built in one day at a hackathon. It reads cases and drafts replies; the drafts are not sent. Email intake and landlord approval on Telegram run partly as a dry run.

The code is open source, so you can see exactly what it does.

Ways in · demo intake

Messages are read into the prototype and replies are drafted, not sent. For anything urgent or unsafe, contact your letting agent or landlord directly.

Text a repair to the demo+44 7476 950813
Email a repair (prototype intake)repairs@repairdraft.com